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Smart Applications Launches Smart Access: The Customer Virtual

Leading ICT and biometric giant, Smart Applications International Ltd, fondly known as, Smart, today launched a virtual mode of medical access, aimed at enhancing patient experience, providing health on-the-go, and providing instant onboarding support to medical insurers, for enhanced provider transparency in healthcare administration.

The virtual access will be available on both a newly developed app dubbed Smart Access and through the short code *891# for Safaricom subscribers.

Smart has been providing biometric smart cards to all its clientele as the mode of identification for access to medical services installed in over 6,000 healthcare facilities across Africa. With the growing adoption of mobile technology globally the Smart Access will be a timely upgrade from physical biometric smart cards to virtual access.

Through the app, patients will be able to access healthcare insurance, view utilisation of their covers instantly, read informational articles about their health, and geolocate their healthcare providers of choice at the tap of their screens. This service will be available in the 11 countries that Smart currently operates in.

Speaking during the launch, Smart Applications International, Managing Director, Mr. Harrison Muiru, noted that, “millions of Smart customers will now be able to use virtual access to pay for services across all lines of healthcare. We are cognizant of creating transformative patient centric solutions that address current needs in such economic times”.

Mr. Muiru further noted, “Our team has worked on the Smart Access App to ensure that this unique and comprehensive solution offers accurate users an opportunity to manage access health education on various topics of interest, check for closest medical providers with specified services These features will go a long way in the promotion of trust within the healthcare ecosystem”.

“With our newly launched app, a customer traveling through the 11 countries covered by Smart can access healthcare by using the app across all lines of healthcare without having to worry about pre-authorization or even coverage,” said Esther Muiruri, Sales & Marketing Director, Smart Applications International. Smart Applications is committed towards pioneering digitization across Africa and beyond through provision of World Class Technology Solutions

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